Privacy Policy

1. Information We Collect

At SA Trade Link, we collect and process your information with the utmost care and transparency. The types of information we may collect include:

• Business Information: Company name, industry type, business address, and registration details when you establish a business relationship with us.
• Contact Information: Name, email address, phone number, and job title of business representatives who interact with us.
• Website Usage Data: Information about how visitors interact with our website, including pages visited, time spent on the site, and navigation patterns to help us improve user experience.
• Technical Information: IP address, browser type and version, device information, and cookies that assist in optimizing your browsing experience.

2. How We Use Your Information

We use your information responsibly and only for legitimate business purposes, including:

• Facilitating business transactions and fulfilling contractual obligations
• Providing information about our textile products, services, and industry developments
• Responding to inquiries and processing requests for samples or quotations
• Improving our website functionality and user experience
• Conducting market research to enhance our product offerings
• Complying with legal and regulatory requirements applicable to the textile industry

3. Information Sharing and Disclosure

We respect your privacy and maintain strict controls over information sharing. We do not sell, rent, or trade your information to third parties for marketing purposes. We may share information in these limited circumstances:

• With trusted service providers who help us operate our business, such as shipping companies, quality control assessors, and IT service providers
• With business partners when necessary to fulfill orders or provide textile services
• In response to lawful requests from public authorities or to comply with legal obligations
• To protect our rights, property, safety, or the rights and safety of others

4. Data Security

SA Trade Link implements appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Secure server infrastructure with regular updates and maintenance
• Encrypted data transmission using SSL technology
• Access controls limiting information to authorized personnel
• Regular security assessments and employee training

While we employ these protective measures, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have specific rights regarding your personal information, which may include:

• The right to access information we hold about you or your business
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your information in certain circumstances
• The right to restrict or object to our processing of your information
• The right to data portability

To exercise these rights or if you have questions about our privacy practices, please contact us using the information provided in the "Contact Us" section below.

6. International Data Transfers

As a global textile business, we may transfer your information internationally within our company and to third parties in countries with different data protection laws than your country of residence. When transferring information across borders, we implement appropriate safeguards to ensure your information receives adequate protection.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance browsing experience, analyze traffic patterns, and personalize content. Types of cookies we use include:

• Essential cookies: Required for basic website functionality
• Analytical cookies: Help us understand how visitors interact with our website
• Functional cookies: Remember your preferences to enhance your experience

You can manage cookie preferences through your browser settings. Disabling certain cookies may impact website functionality.

8. Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include the nature of our relationship with you, legal obligations, and operational requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated "Last Updated" date. Significant changes will be communicated through prominent notices on our website or direct communication with business contacts.